Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.gioia.com.au (the "Site").

Information We Collect

When you visit the Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and cookies installed on your device. As you navigate through the Site, we also collect information about the specific pages or products you view, the websites or search terms that directed you to the Site, and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information through technologies like:

  • Cookies: Data files placed on your device or computer, often containing an anonymous identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.

  • Log Files: Track activity on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to capture browsing information on the Site.

When you attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This is referred to as "Order Information."

In this Privacy Policy, "Personal Information" includes both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Process and fulfill your orders (including managing payment, shipping, and order confirmations);

  • Communicate with you;

  • Screen for potential fraud or risk; and

  • Offer information or advertising about our products and services, based on your preferences.

We use Device Information to:

  • Detect and mitigate potential fraud (particularly via IP address);

  • Improve and optimize the Site by analyzing how visitors use and interact with it; and

  • Assess the performance of marketing and advertising efforts.

Sharing Your Personal Information

We share your Personal Information with third parties to help us fulfill the purposes mentioned above. For instance:

  • We use SquareSpace to power our store. Learn more about how SquareSpace uses your Personal Information click here

  • We use Google Analytics to understand how users interact with the Site. You can learn more about how Google uses your Personal Information here and opt-out of Google Analytics here.

We may also disclose your Personal Information to comply with legal requirements, such as responding to a subpoena, search warrant, or other lawful requests, or to protect our rights.

Behavioral Advertising

As described above, we use your Personal Information for targeted advertising or marketing. You can learn more about how targeted advertising works by visiting the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising here:

Alternatively, you can opt out of several services by visiting the Digital Advertising Alliance’s opt-out portal.

Do Not Track

We do not alter our data collection practices when we receive a Do Not Track signal from your browser.

Data Retention

We keep your Order Information for our records unless and until you request its deletion.

Changes

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.